Major Work Activity A - Performs common occupational skills

Table of Contents

Task A-1 Maintains safe and healthy workplace

Task Descriptor

Landscape horticulturists participate in ensuring a healthy and inclusive workplace. They must be able to protect themselves, others, property, and the environment. The use and maintenance of personal protective equipment (PPE) and safety equipment are essential to every job.

A-1.01 Uses personal protective equipment (PPE) and safety equipment

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-1.01.01P select and use PPE PPE required for tasks, tools, equipment, machinery and environment is selected according to company policies, jobsite or client specifications, and used according to manufacturers’ specifications
A-1.01.02P select and use safety equipment safety equipment is selected and used according to manufacturers’ specifications
A-1.01.03P store PPE and safety equipment PPE and safety equipment are stored in a dry, protected environment according to manufacturers’ specifications to maintain its integrity
A-1.01.04P inspect operation and condition of PPE and safety equipment PPE and safety equipment are inspected regularly and prior to use according to jurisdictional regulations, manufacturers’ specifications and schedule to ensure safety is current
A-1.01.05P determine PPE supply and safety equipment inventory PPE and safety equipment inventory is complete with a ready supply according to Authority Having Jurisdiction (AHJ)
A-1.01.06P recognize damaged and expired PPE and safety equipment, and remove from service and dispose of damaged and expired PPE and safety equipment are removed from service and disposed of according to manufacturers’ specifications
A-1.01.07P check and replace PPE components PPE components are checked and replaced according to manufacturers’ specifications, workplace requirements and jurisdictional regulations

Range of Variables (include, but not limited to)

PPE: ear, eye, hand, foot, head and respiratory protection; high visibility clothing; cold weather clothing/gear; fall protection equipment; site-specific equipment (e.g., personal floatation devices [PFD])

safety equipment: ventilation fans, spill kits, fire extinguishers, safety barriers, first aid kits, signage, guards

Knowledge
Reference Code Learning Outcomes and Objectives
A-1.01.01L demonstrate knowledge of PPE and safety equipment, their characteristics and applications
  1. identify types of PPE and safety equipment and describe their characteristics and applications
  2. interpret information for PPE and safety equipment found in manufacturers’ specifications
A-1.01.02L demonstrate knowledge of procedures to use and maintain PPE and safety equipment
  1. describe procedures to inspect, use and maintain PPE and safety equipment
  2. describe procedures to recycle and dispose of PPE and safety equipment
A-1.01.03L demonstrate knowledge of training and certification requirements to use PPE and safety equipment
  1. identify training and certification requirements to use PPE and safety equipment
A-1.01.04L demonstrate knowledge of regulatory requirements for PPE and safety equipment
  1. identify jurisdictional workplace safety and health regulations for PPE and safety equipment

Range of Variables (include, but not limited to)

PPE: ear, eye, hand, foot, head and respiratory protection; high visibility clothing; cold weather clothing/gear; fall protection equipment; site-specific equipment (e.g., personal floatation devices [PFD])

safety equipment: ventilation fans, spill kits, fire extinguishers, safety barriers, first aid kits, signage, guards

jurisdictional workplace safety and health regulations: Workplace Hazardous Material Information System (WHMIS), Transportation of Dangerous Goods (TDG), Pest Management Regulatory Agency (PMRA), federal, provincial, territorial, municipal, Occupational Health and Safety (OHS)

A-1.02 Maintains safe work environment

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-1.02.01P identify and assess hazards hazards are identified and assessed according to jurisdictional regulations and company safety policies
A-1.02.02P identify overhead hazards to prevent damage and personal injuries preventative actions are taken to minimize damage and personal injuries due to overhead hazards
A-1.02.03P follow safety procedures safety procedures specified by jurisdictional regulations and company policies are followed
A-1.02.04P maintain an organized and tidy work area an organized and tidy work area is maintained to reduce risk of injury to self and others
A-1.02.05P comply with lock-out/tag-out procedures lock-out/tag-out procedures are followed when working with/on equipment according to jurisdictional regulations, manufacturers’ specifications and company policies and procedures
A-1.02.06P coordinate tasks with other workers tasks with other workers are coordinated to avoid injury to self and others
A-1.02.07P place safety barriers in work areas safety barriers are placed according to jurisdictional regulations and company policies
A-1.02.08P handle hazardous materials and batteries handling of hazardous materials and batteries are done in accordance with jurisdictional regulations and WHMIS procedures
A-1.02.09P participate in safety meetings and discussions safety meetings and discussions are held to ensure that information is recorded and communicated to all team members
A-1.02.10P recognize and report unsafe conditions unsafe conditions are reported according to OHS and company policies
A-1.02.11P recognize safety symbols and warning signals safety symbols and warning signals are recognized to ensure safe work site and environment
A-1.02.12P use universal hand signals universal hand signals are used when communicating with equipment operators and drivers
A-1.02.13P contain and dispose of spill contaminants spill contaminants are contained and disposed of according to jurisdictional regulations
A-1.02.14P coordinate with emergency response teams emergency response teams are coordinated with according to work site requirements and company policies

Range of Variables (include, but not limited to)

hazards: high voltage, motorized equipment, working at heights, environmental, ergonomic, underground services (electricity, natural gas, communications cabling, water lines)

overhead hazards: power lines, tree branches, equipment, construction materials, overhead structures

safety procedures: use of fall arrest, establishing fuelling zones, trenching and shoring, confined space procedures, traffic management

safety barriers: flagging, pylons, barricades, signage

hazardous materials: pesticides, herbicides, fertilizers, debris, potential contaminants in soil, silica dust

WHMIS procedures: disposal, labelling, use of PPE and safety data sheets (SDS)

safety symbols: workplace and jobsite safety signage, truck signage

warning signals: back-up signals, back-up alarms, warning lights

emergency response teams: emergency response services, spill response, fire, utilities, poison control

Knowledge
Reference Code Learning Outcomes and Objectives
A-1.02.01L demonstrate knowledge of maintaining safe work environment
  1. identify safety barriers and describe their characteristics and applications
  2. describe WHMIS procedures and describe their characteristics and applications
A-1.02.02L demonstrate knowledge of situational hazards, risks and mitigation measures
  1. identify situational hazards, assess risk and recommend mitigation measures
A-1.02.03L demonstrate knowledge of training and certification requirements to maintain safe work environment
  1. identify training and certification requirements to maintain safe work environment
A-1.02.04L demonstrate knowledge of regulatory requirements for safety
  1. identify pertinent jurisdictional workplace safety and health regulations
A-1.02.05L demonstrate knowledge of sustainability and environmental stewardship practices
  1. identify practices that contribute to environmental protection
  2. identify practices that contribute to reducing carbon emissions

Range of Variables (include, but not limited to)

safety barriers: flagging, pylons, barricades, signage

WHMIS procedures: disposal, labelling, use of PPE and SDS

hazards: high voltage, motorized equipment, working at heights, environmental, ergonomic, underground services (electricity, natural gas, communications cabling, water lines)

jurisdictional workplace safety and health regulations: WHMIS, TDG, PMRA, federal, provincial, territorial, municipal, OHS

A-1.03 Participates in healthy and respectful workplace practices

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-1.03.01P identify personal responsibilities, attitudes and professional ethics that contribute to on-the-job success personal responsibilities, attitudes and professional ethics that contribute to on-the-job success are identified
A-1.03.02P perform self-assessment of physical and mental health self-assessment of physical and mental health is performed, and health concerns are identified
A-1.03.03P identify supports and resources for personal mental and physical health supports and resources for personal mental and physical health are identified
A-1.03.04P perform self-assessment of physical ability self-assessment of physical ability is performed
A-1.03.05P identify techniques to manage health and wellness techniques to manage health and wellness are identified
A-1.03.06P assess personal job satisfaction personal job satisfaction is assessed, and concerns are discussed with management
A-1.03.07P create plan to manage work-life balance plan is created to manage work-life balance and discussed with supervisors
A-1.03.08P support and promote anti-harassment and anti-discrimination practices in workplace harassment and discrimination-free workplace is maintained

Range of Variables (include, but not limited to)

supports and resources: professional networks and associations, collaboration with colleagues and community members, counselling, mentoring, peer support groups, paramedical services, employee assistance plans (EAP), crisis helplines (e.g., suicide crisis helpline [9-8-8]), OHS

techniques to manage health and wellness: practicing techniques for remaining physically, mentally and emotionally “fit for work”; managing personal and work life; recognizing effects and consequences of alcohol, over-the-counter drugs, prescription drugs or illegal drugs before, during and after work; using personal hygiene habits

personal job satisfaction: financial, hours, flexibility, supports, working conditions

harassment: as defined by the Canadian and jurisdictional Human Rights Commissions

discrimination: as defined by the Canadian Human Rights Act and jurisdictional human rights laws

Knowledge
Reference Code Learning Outcomes and Objectives
A-1.03.01L demonstrate knowledge of personal health and well-being
  1. describe how personal health and well-being impacts professional practice and healthy work environments
  2. identify and describe physical and emotional requirements of trade
  3. identify workplace stressors
  4. describe elements of healthy organizational cultures and importance of sense of collaboration and community
  5. identify behaviours that affect physical and mental health
A-1.03.02L demonstrate knowledge of techniques to manage health and wellness
  1. describe stress and time management techniques
  2. identify supports to manage personal health and wellbeing
  3. describe techniques to manage health and wellness
A-1.03.03L demonstrate knowledge of professionalism and professional ethics
  1. identify characteristics and purpose of professionalism and professional ethics
  2. describe factors that impact professionalism
  3. identify elements of codes of ethics, codes of conduct and other professional standards, and describe their characteristics and applications
A-1.03.04L demonstrate knowledge of value of diversity, equity, inclusion and belonging in workplace
  1. define diversity and differences between individuals
  2. define equity and importance of individual’s access to opportunities and resources
  3. define inclusion and creation of respectful workplace practices
  4. identify conduct that constitutes harassment and discrimination

Range of Variables (include, but not limited to)

behaviours: diet, fitness, sleep, managing stress and emotions

techniques to manage health and wellness: practicing techniques for remaining physically, mentally and emotionally “fit for work”; managing personal and work life; recognizing effects and consequences of alcohol, over-the-counter drugs, prescription drugs or illegal drugs before, during and after work; using personal hygiene habits

professional ethics: personal and/or corporate standards of behavior expected by professionals, values and guiding principles to guide individuals in performing job functions

factors: presentation of self (appearance, hygiene), communication (verbal, written, body language, social media profile), conduct

elements of codes of ethics, codes of conduct and other professional standards: professional obligations; signal accountability to public; maintain public trust and credibility of profession; define misconduct; support and promote anti-harassment and anti-discrimination practices

harassment: as defined by the Canadian and jurisdictional Human Rights Commissions

discrimination: as defined by the Canadian Human Rights Act and jurisdictional human rights laws

Task A-2 Uses tools, equipment and vehicles

Task Descriptor

Landscape horticulturists use a variety of tools, equipment, vehicles and attachments. They must use and maintain these in a safe and productive manner to increase their longevity, while practicing environmental stewardship and sustainability.

A-2.01 Uses hand tools

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.01.01P select hand tools hand tools are selected according to task
A-2.01.02P clean and disinfect hand tools hand tools are cleaned and disinfected to ensure safe and effective operation and prevent cross-contamination
A-2.01.03P lubricate hand tools hand tools are lubricated to ensure safe and effective operation
A-2.01.04P inspect hand tools regularly hand tools are inspected for damage, excessive wear and safe and effective operation according to manufacturers’ specifications, and removed from service when required
A-2.01.05P store hand tools hand tools are stored for organization, safety, security and longevity
A-2.01.06P sharpen hand tools hand tools are sharpened according to manufacturers’ specifications to ensure safe and effective operation
A-2.01.07P replace components in tools components are replaced due to damage and wear when required
Knowledge
Reference Code Learning Outcomes and Objectives
A-2.01.01L demonstrate knowledge of hand tools, their components, characteristics and applications
  1. identify types of hand tools and describe their characteristics and applications
  2. interpret information for hand tools found in manufacturers’ specifications
A-2.01.02L demonstrate knowledge of procedures to use hand tools
  1. identify hazards and describe safe work practices to use hand tools
  2. describe procedures to use hand tools
  3. describe procedures to inspect, maintain and store hand tools

A-2.02 Uses power tools

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.02.01P select power tools power tools are selected according to task
A-2.02.02P lubricate power tools power tools are lubricated according to manufacturers’ specifications
A-2.02.03P adjust power tools power tools are adjusted according to manufacturers’ specifications
A-2.02.04P check power tools and power tool components power tools and power tool components are checked for damage, excessive wear and safe and effective operation according to manufacturers’ specifications, and removed from service when required
A-2.02.05P maintain power tools power tools are maintained according to recommended maintenance schedule and manufacturers’ specifications
A-2.02.06P check fluid levels, fuel mixture ratios and air pressure fluid levels, fuel mixture ratios and air pressure are checked according to manufacturers’ specifications
A-2.02.07P grease motorized equipment motorized equipment is greased according to manufacturers’ specifications
A-2.02.08P sharpen and balance mower blades mower blades are sharpened and balanced according to manufacturers’ specifications
A-2.02.09P sharpen power tool components power tool components are sharpened according to manufacturers’ specifications
A-2.02.10P check, transport, store, charge or replace/dispose of batteries on power tools power tool batteries are operational, charged, transported and stored properly, and replaced or disposed of as needed
A-2.02.11P refuel equipment equipment is refueled according to manufacturers’ specifications to ensure personal safety and minimize environmental impact
A-2.02.12P clean and disinfect power tools power tools are cleaned and disinfected to prevent cross‑contamination from site to site
A-2.02.13P store power tools and batteries power tools and batteries are stored for organization, safety and security according to manufacturers’ specifications

Range of Variables (include, but not limited to)

power tools that can be adjusted: chainsaws, mowers, pressure washers, lawn maintenance equipment

power tool components: filters, mufflers, blades, power cords, attachments, batteries, chains, belts

power tool components that need sharpening: chainsaws, hedge shears, lawn mowers

Knowledge
Reference Code Learning Outcomes and Objectives
A-2.02.01L demonstrate knowledge of power tools and equipment, their components, characteristics, applications and operation
  1. identify types of power tools and equipment, and describe their applications and limitations
  2. describe operating principles of power tools and equipment
  3. interpret information for power tools and equipment found in manufacturers’ specifications
A-2.02.02L demonstrate knowledge of procedures to use power tools and equipment
  1. identify hazards and describe safe work practices to use power tools and equipment
  2. describe daily and seasonal operating procedures used to inspect, maintain and store power tools and equipment
A-2.02.03L demonstrate knowledge of training and certification requirements to use power tools and equipment
  1. identify training and certification requirements to use power tools and equipment
A-2.02.04L demonstrate knowledge of regulatory requirements to use power tools and equipment
  1. identify codes, standards and regulations to use power tools and equipment
  2. describe implications of power tool selection and use on practice of environmental stewardship

Range of Variables (include, but not limited to)

types of power tools and equipment: electric, battery, air compressed, gas (two-cycle engine, four-cycle engine)

A-2.03 Uses measuring equipment

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.03.01P select measuring equipment measuring equipment is selected according to task
A-2.03.02P clean and disinfect measuring equipment measuring equipment is cleaned and disinfected to ensure proper operation and prevent cross-contamination
A-2.03.03P calibrate measuring equipment measuring equipment is calibrated according to manufacturers’ specifications
A-2.03.04P check, charge and replace batteries in measuring equipment batteries in measuring equipment are checked, charged and replaced when required
A-2.03.05P inspect measuring equipment measuring equipment is inspected for damage, excessive wear and proper operation, and removed from service when required
A-2.03.06P store measuring equipment measuring equipment is stored for organization, safety and security according to manufacturers’ specifications
Knowledge
Reference Code Learning Outcomes and Objectives
A-2.03.01L demonstrate knowledge of measuring equipment, their components, characteristics and applications
  1. identify types of measuring equipment and describe their characteristics and applications
  2. interpret information for measuring equipment found in manufacturers’ specifications
A-2.03.02L demonstrate knowledge of procedures to use measuring equipment
  1. identify hazards and describe safe work practices to use measuring equipment
  2. describe procedures to use measuring equipment
  3. describe procedures to inspect, clean, maintain and store measuring equipment

A-2.04 Uses vehicles, motorized equipment, trailers and attachments

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.04.01P select vehicles, motorized equipment, attachments and trailers vehicles, motorized equipment, attachments and trailers are selected according to task
A-2.04.02P operate and transport vehicles and motorized equipment vehicles are operated and transported according to manufacturers’ specifications, company policies and jurisdictional regulations
A-2.04.03P inspect vehicles, motorized equipment, attachments and trailers for defects, damage and wear vehicles, motorized equipment, attachments and trailers are inspected to ensure efficient functioning, identify defects, damage and wear, and document findings according to company policies and jurisdictional regulations
A-2.04.04P clean vehicles, motorized equipment, attachments and trailers vehicles, motorized equipment, attachments and trailers are cleaned to maintain optimal operation and appearance, detect leaks and maintain sanitation
A-2.04.05P check condition of safety features safety features are checked for safe operating condition according to manufacturers’ specifications and jurisdictional regulations
A-2.04.06P check fluid levels fluid levels are checked to ensure they meet manufacturers’ specifications
A-2.04.07P check and replace components components are checked and replaced when required according to manufacturers’ specifications
A-2.04.08P check and adjust air pressure levels in tires air pressure levels in tires are checked and adjusted to meet manufacturers’ specifications
A-2.04.09P check and tighten loose connections and fittings loose connections and fittings are tightened according to manufacturers’ specifications
A-2.04.10P grease vehicles, motorized equipment, attachments and trailers vehicles, motorized equipment, attachments and trailers are greased according to manufacturers’ specifications
A-2.04.11P adjust and secure attachments for parking, travel and operation attachments are adjusted and secured for parking, travel and operation according to company policies, manufacturers’ specifications and jurisdictional regulations
A-2.04.12P check hydraulic hose condition hydraulic hose condition is checked to ensure safe and effective operation of equipment
A-2.04.13P disinfect vehicles, motorized equipment, attachments and trailers vehicles, motorized equipment, attachments and trailers are disinfected to prevent transfer of invasive species and contaminants according to jurisdictional regulations and site specifications
A-2.04.14P replace damaged and worn components damaged and worn components are replaced according to manufacturers’ specifications
A-2.04.15P reduce unnecessary idling of vehicles and equipment idling is kept to a minimum according to company policies and jurisdictional regulations
A-2.04.16P check operation of safety brake, latch pin and safety chain on trailers safety brake, latch pin and safety chain on trailers are checked for safe and effective operation, and removed from service if necessary, according to manufacturers’ specifications and jurisdictional regulations

Range of Variables (include, but not limited to)

vehicles and motorized equipment: trucks, turfgrass maintenance machines, skid steers, excavators, all-terrain vehicles (ATV), tractors, hydro seeders

attachments and trailers: drop spreaders, sprayers, buckets, mowers, aerators, cultivators, hydro seeders, flatbed trailers, dump trailers

defects: metal fatigue, compromised lights, chains, plates, brakes, safety guards, tires, belts, hoses (pneumatic/hydraulic)

safety features: lock-out devices, chutes, guards, rollover protection devices (ROP), operator presence switches, seat belts

fluids: oil, coolant, hydraulic, fuel types

components: spark plugs, belts, hoses, pull cords, bushings, blades, tines

Knowledge
Reference Code Learning Outcomes and Objectives
A-2.04.01L demonstrate knowledge of vehicles, motorized equipment, attachments and trailers, their components, characteristics, applications and operation
  1. identify types of vehicles, motorized equipment, attachments and trailers, and describe their characteristics and applications
  2. describe operating principles of vehicles, motorized equipment, attachments and trailers
  3. interpret information for vehicles, motorized equipment, attachments and trailers found in manufacturers’ specifications
  4. identify basic vehicle systems and components and describe their characteristics and operation
  5. identify engine systems and describe their characteristics and operation
A-2.04.02L demonstrate knowledge of procedures to operate and use vehicles, motorized equipment, attachments and trailers
  1. identify hazards and describe safe work practices to operate and use vehicles, motorized equipment, attachments and trailers
  2. describe procedures to operate and use vehicles, motorized equipment, attachments and trailers
  3. describe daily and seasonal operating procedures used to inspect, maintain and store engines, vehicles, motorized equipment, attachments and trailers
A-2.04.03L demonstrate knowledge of training and certification requirements to operate and use vehicles, motorized equipment, attachments and trailers
  1. identify training and certification requirements to operate and use vehicles, motorized equipment, attachments and trailers
  2. identify type of license required to operate vehicles, motorized equipment, attachments and trailers
A-2.04.04L demonstrate knowledge of regulatory requirements to operate and use vehicles, motorized equipment, attachments and trailers
  1. identify codes, standards and regulations for vehicles, motorized equipment, attachments and trailers
A-2.04.05L demonstrate knowledge of sustainability and environmental stewardship practices
  1. identify practices that contribute to environmental protection
  2. identify practices that contribute to reducing carbon emissions
  3. describe implications of vehicles, motorized equipment, attachments and trailer selection and use on practice of environmental stewardship

Range of Variables (include, but not limited to)

vehicles and motorized equipment: trucks, turfgrass maintenance machines, skid steers, excavators, ATVs, tractors, hydro seeders

attachments and trailers: drop spreaders, sprayers, buckets, mowers, aerators, cultivators, hydro seeders, flatbed trailers, dump trailers

components: spark plugs, belts, hoses, pull cords, bushings, blades, tines

basic vehicle systems and components: drive systems, brakes, control/safety systems

engine systems: diesel, electric, two-cycle, four-cycle

daily and seasonal operating procedures: maintenance checks, circle checks, cold starts, changing seasonal tires, changing seasonal fluids, cleaning vehicles

Task A-3 Organizes work

Task Descriptor

Landscape horticulturists organize work for productivity and safety, while practicing environmental stewardship and sustainability. They use documents, reference materials and maintain records to effectively plan future work. Landscape horticulturists order and transport materials and equipment in coordination with the job schedule and verify quantities.

A-3.01 Performs site assessments

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.01.01P assess site access points access points are assessed to identify site restrictions and limitations
A-3.01.02P perform visual inspection of site and neighbouring properties visual inspection is documented to identify existing damage and surrounding landscape
A-3.01.03P arrange for jurisdictional underground utility locate service utility locations are marked prior to commencing any digging work to identify markings for private and public utilities
A-3.01.04P perform soil tests soil tests are completed to determine quality of existing soil
A-3.01.05P locate septic system and wells septic systems and wells are located according to drawings, and verbal and physical confirmation
A-3.01.06P assess health and vigour of existing plants existing plants’ health and vigour is assessed for cultural maintenance, protection or removal
A-3.01.07P identify areas to be excavated and protected areas to be excavated and protected are identified according to drawings and specifications
A-3.01.08P identify and verify existing and proposed grading and drainage patterns existing and proposed grading and drainage patterns are identified and verified according to drawings and specifications
A-3.01.09P identify security requirements security requirements are identified according to site conditions
A-3.01.10P protect site elements from damage site elements are protected from damage

Range of Variables (include, but not limited to)

site restrictions and limitations: overhead and underground utilities or obstructions, easements, root protection, limited vehicle and equipment access, fragile hardscape, environmentally sensitive protected areas, parking, on-site storage

private and public utilities: cable, power, telephone, water and sewer, irrigation lines, drainage systems, landscape lighting components, gas lines, electrical cables

soil tests: percolation, core sampling, texture tests, fertility values, pH

Knowledge
Reference Code Learning Outcomes and Objectives
A-3.01.01L demonstrate knowledge of procedures to perform site assessments
  1. identify tools and equipment used to perform site assessments and describe their procedures for use
  2. identify hazards and describe safe work practices to perform site assessments
  3. describe methods and procedures used to perform site assessments
  4. interpret and verify documentation for site assessments
A-3.01.02L demonstrate knowledge of regulatory requirements for site assessments
  1. identify codes, standards and regulations for site assessments
A-3.01.03L demonstrate knowledge of sustainability and environmental stewardship practices
  1. identify practices that contribute to environmental protection
  2. identify practices that contribute to reducing carbon emissions

Range of Variables (include, but not limited to)

documentation: plans, specifications, contracts, surveys, site locates, SDS

A-3.02 Uses documentation and reference material

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.02.01P locate and interpret landscape drawings and documentation landscape drawings and documentation are located and interpreted to plan job effectively
A-3.02.02P refer to WHMIS documentation for procedures WHMIS documentation is referred to for procedures to work with hazardous materials safely
A-3.02.03P use information resources information resources are referred to for variety of uses

Range of Variables (include, but not limited to)

documentation: specifications, guidelines, codes and standards, tenders and contracts, site locates, product instructions

WHMIS procedures: usage of PPE, SDS and labels; storage requirements; spill response and containment; usage and cleanup of hazardous materials

information resources: pesticide labels, supplier catalogues, online resources, textbooks, field books, operator equipment manual (OEM), Canadian Landscape Standard (CLS)

Knowledge
Reference Code Learning Outcomes and Objectives
A-3.02.01L demonstrate knowledge of trade-related documentation, their characteristics and applications
  1. identify types of trade-related documentation and describe their characteristics and applications
  2. interpret information on specifications
A-3.02.02L demonstrate knowledge of landscape drawings and associated documentation, their characteristics and applications
  1. interpret information on landscape drawings and design principles
A-3.02.03L demonstrate knowledge of legislative requirements for documentation
  1. identify codes, standards and regulations for documentation
A-3.02.04L demonstrate knowledge of sustainability and environmental stewardship practices
  1. identify practices that contribute to environmental protection

Range of Variables (include, but not limited to)

documentation: specifications, guidelines, codes and standards, tenders and contracts, site locates, product instructions

information on landscape drawings: title block, legend, scale, symbols, elements, details, plant list, easements, grade points

design principles: unity, balance, emphasis, order, rhythm, sequence, scale, visual weight, line, form, texture, colour

A-3.03 Maintains records

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.03.01P complete safety records and work records safety records and work records are completed according to company policies and jurisdictional regulations
A-3.03.02P complete tool and equipment sign-out and training sign-off sheets tool and equipment sign-out and training sign-off sheets are completed according to company policies
A-3.03.03P maintain records related to integrated pest management (IPM) and plant health programs records related to IPM, and plant health programs are maintained according to jurisdictional regulations
A-3.03.04P record shipping and receiving information shipping and receiving information is recorded according to company policies
A-3.03.05P compare packing slips with original orders packing slips are compared with original orders to ensure that shipments are complete

Range of Variables (include, but not limited to)

safety records: accident reports, incident reports, lock-outs/tag-outs, safety meeting records, hazard assessment records

work records: training records, work orders, daily time sheets, change orders, site assessment records, vehicle and equipment maintenance records

shipping and receiving information: inventory adjustments, regulatory documentation, Phytosanitary Certificates, waybills

Knowledge
Reference Code Learning Outcomes and Objectives
A-3.03.01L demonstrate knowledge of safety records and work records, their characteristics and applications
  1. identify types of safety records and work records, and describe their characteristics and applications
A-3.03.02L demonstrate knowledge of procedures to prepare safety records and work records
  1. describe procedures to prepare safety records and work records
  2. explain importance of accurate record keeping and describe associated procedures
A-3.03.03L demonstrate knowledge of training and certification requirements for record keeping
  1. identify training and certification requirements for record keeping
A-3.03.04L demonstrate knowledge of regulatory requirements for record keeping
  1. identify codes, standards and regulations for record keeping
A-3.03.05L demonstrate knowledge of sustainability and environmental stewardship practices
  1. identify practices that contribute to environmental protection

Range of Variables (include, but not limited to)

safety records: accident reports, incident reports, lock-outs/tag-outs, safety meeting records, hazard assessment records

work records: training records, work orders, daily time sheets, change orders, site assessment records, vehicle and equipment maintenance records

A-3.04 Participates in job planning activities

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.04.01P identify and prioritize tasks tasks are prioritized to assist in time management and efficient performance
A-3.04.02P identify and organize labour expertise, and allocate production hours labour expertise is identified and organized, and production hours are allocated according to specifications and in consultation with project manager
A-3.04.03P organize materials, tools and equipment materials, tools and equipment are organized according to project requirements
A-3.04.04P select and schedule sub-contractors sub-contractors are selected and scheduled according to scope of work
A-3.04.05P refer to historical information and previous records historical information and previous records are checked to assist in daily planning
A-3.04.06P review safety requirements safety requirements are reviewed to ensure safe completion of project
A-3.04.07P locate private and public utilities safe initiation and completion of project is ensured according to private and public utility locates
A-3.04.08P verify scope of project and determine sequence of job scope of project is verified, and job sequence is determined to ensure project is completed according to plans and budget
A-3.04.09P verify materials and practices materials and practices are verified according to project specifications and schedule
A-3.04.10P plan site-specific staging site-specific staging is planned to ensure safe and efficient work site
A-3.04.11P identify and schedule daily and end-of-project clean-up daily and end-of-project clean-up is identified and scheduled

Range of Variables (include, but not limited to)

tools and equipment: hand tools, power tools, skid steers, excavators, compactors

project requirements: site assessments, weather assessment, materials and equipment, competing projects, designated timelines, personnel, sequence of work, on-site staging, clean-up/debris removal, jurisdictional regulations, scheduling

practices: safe work, horticultural, construction

site-specific staging: environmental protection, vehicle parking, storage, portable offices, toilets, space availability

Knowledge
Reference Code Learning Outcomes and Objectives
A-3.04.01L demonstrate knowledge of procedures to plan jobs and job tasks
  1. describe procedures and practices used to plan jobs and job tasks
  2. identify project requirements to be considered when planning jobs and job tasks
  3. identify hazards and describe safe work practices to consider when planning jobs and job tasks
A-3.04.02L demonstrate knowledge of regulatory requirements for job planning activities
  1. identify codes, standards and regulations for job planning activities
A-3.04.03L demonstrate knowledge of sustainability and environmental stewardship practices
  1. identify practices that contribute to environmental protection
  2. identify practices that contribute to reducing carbon emissions

Range of Variables (include, but not limited to)

practices: safe work, horticultural, construction

project requirements: site assessments, weather assessment, materials and equipment, competing projects, designated timelines, personnel, sequence of work, on-site staging, clean-up/debris removal, jurisdictional regulations, scheduling

A-3.05 Orders materials

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.05.01P identify size, quality, quantity and type of required materials size, quality, quantity and type of materials are identified as required and according to contract documents, CLS and jurisdictional regulations
A-3.05.02P use botanical nomenclature when ordering plant material botanical nomenclature is used when ordering plant material to ensure accuracy of orders
A-3.05.03P confirm documents are completed documents are completed according to company policies and jurisdictional regulations
A-3.05.04P verify and record material information material information is verified and recorded

Range of Variables (include, but not limited to)

documents: movement certificates, import permits, plans, specifications, jurisdictional regulations, purchase orders

material information: order number, tracking number, time and date of delivery or pick up, name of supplier representative

Knowledge
Reference Code Learning Outcomes and Objectives
A-3.05.01L demonstrate knowledge of procedures to order plants and materials
  1. describe procedures to order plants and materials
  2. describe importance of using botanical nomenclature when ordering plant material
  3. identify necessary documents and material information to be recorded
A-3.05.02L demonstrate knowledge of regulatory requirements as relevant to materials being ordered
  1. identify codes, standards and regulations as relevant to materials being ordered
A-3.05.03L demonstrate knowledge of sustainability and environmental stewardship practices
  1. identify practices that contribute to environmental protection
  2. identify practices that contribute to reducing carbon emissions

Range of Variables (include, but not limited to)

documents: movement certificates, import permits, plans, specifications, jurisdictional regulations, purchase orders

material information: order number, tracking number, time and date of delivery or pick up, name of supplier representative

A-3.06 Organizes materials and equipment

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.06.01P inspect and verify materials, plants and equipment materials, plants and equipment are inspected for accuracy, quality, quantity and damage prior to unloading and according to purchase order
A-3.06.02P receive, unload, record, group/match and store plants plants are received, unloaded, recorded, grouped/matched and stored in designated areas according to CLS
A-3.06.03P unload, place and protect materials and equipment materials and equipment are placed and protected in an organized fashion in designated storage areas to avoid contamination and maintain product quality and work efficiency
A-3.06.04P allocate storage area for hazardous materials storage area for hazardous materials is allocated according to company policies and jurisdictional regulations
A-3.06.05P quarantine, reject and dispose of substandard plants substandard plants are quarantined, rejected and disposed of according to CLS and jurisdictional regulations
A-3.06.06P reject substandard materials and equipment substandard materials and equipment are rejected according to company policies and site specifications
A-3.06.07P perform final check of materials and equipment on site materials and equipment on site are checked and recorded

Range of Variables (include, but not limited to)

materials: mulch, soil, aggregates, lumber, pavers, fertilizers, pond and irrigation materials, electrical supplies

designated areas: jobsite, hot house, shaded area, heeling-in bed

hazardous materials: fertilizers, contaminated soils, pesticides, fuels

substandard plants: damaged, diseased, infested, unhealthy, undersized

substandard materials: damaged/defective, contaminated, wrong size, wrong quantity

Knowledge
Reference Code Learning Outcomes and Objectives
A-3.06.01L demonstrate knowledge of procedures to receive, organize and store materials, plants and equipment
  1. interpret documentation about receiving, organizing and storing materials, plants and equipment
  2. identify hazards and describe safe work practices to receive, organize and store materials, plants and equipment
  3. explain process for verifying and accepting materials, plants and equipment shipments
  4. describe procedures to receive, organize and store materials, plants and equipment
A-3.06.02L demonstrate knowledge of regulatory requirements for organizing materials and equipment
  1. identify codes, standards and regulations for organizing materials and equipment
A-3.06.03L demonstrate knowledge of sustainability and environmental stewardship practices
  1. identify practices that contribute to environmental protection
  2. identify practices that contribute to reducing carbon emissions

Range of Variables (include, but not limited to)

materials: mulch, soil, aggregates, lumber, pavers, fertilizers, pond and irrigation materials, electrical supplies

A-3.07 Transports materials

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.07.01P identify types of transportation required types of required transportation are identified
A-3.07.02P protect plant material protective items and procedures are used to protect plant material and ensure plant health according to CLS
A-3.07.03P secure materials materials are secured using appropriate load bearing tie downs according to company policies and jurisdictional regulations, and loose materials are loaded and secured in a manner to prevent spillage and damage
A-3.07.04P load and unload materials materials are loaded and unloaded using tools and equipment in sequence and direction to allow for optimal transport
A-3.07.05P cover materials materials are covered according to company policies and jurisdictional regulations
A-3.07.06P transport material material is transported according to weight restrictions, company policies, manufacturers’ specifications, load distribution requirements according to jurisdictional regulations
A-3.07.07P perform and document circle check of loaded vehicle and towed equipment circle check of loaded vehicle and towed equipment is documented according to company policies and jurisdictional regulations

Range of Variables (include, but not limited to)

protective items: tarps, anti-desiccants, enclosed trailers, trunk guards, cargo nets, dunnage

materials: plants, mulch, soil, aggregates, lumber, pavers, pond and irrigation materials, electrical supplies, hazardous materials (fertilizers, contaminated soils, pesticides, fuels)

Knowledge
Reference Code Learning Outcomes and Objectives
A-3.07.01L demonstrate knowledge of procedures to transport materials
  1. identify tools and equipment used to transport materials and describe their procedures for use
  2. identify hazards and describe safe work practices to transport materials
  3. identify and interpret documentation about transportation of materials
  4. identify documentation about material weights
  5. describe procedures to transport materials
A-3.07.02L demonstrate knowledge of training and certification required for transportation of materials
  1. identify training and certification requirements for transportation of materials
A-3.07.03L demonstrate knowledge of regulatory requirements for transportation of materials
  1. identify codes, standards and regulations for transportation of materials
A-3.07.04L demonstrate knowledge of sustainability and environmental stewardship practices
  1. identify practices that contribute to environmental protection
  2. identify practices that contribute to reducing carbon emissions

Range of Variables (include, but not limited to)

procedures to transport materials: loading, securing, protecting, unloading

materials: plants, mulch, soil, aggregates, lumber, pavers, pond and irrigation materials, electrical supplies, hazardous materials (fertilizers, contaminated soils, pesticides, fuels)

A-3.08 Transports equipment

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.08.01P select vehicle/trailer type vehicle/trailer type is selected according to equipment, weight restrictions, class of license and required use
A-3.08.02P secure equipment equipment is secured according to jurisdictional regulations
A-3.08.03P determine start/finish route for heavy hauling route for heavy hauling is planned for efficiency and according to jurisdictional regulations
A-3.08.04P attach/confirm signage to vehicle/trailer for oversized loads signage is attached/confirmed to vehicle/trailer to indicate oversized loads according to jurisdictional regulations
A-3.08.05P place traffic cones and wheel chocks traffic cones and wheel chocks are placed when loading and unloading trailer according to jurisdictional regulations
A-3.08.06P follow road closure procedures road closure procedures are followed according to jurisdictional regulations
A-3.08.07P load and transport equipment equipment is loaded and transported according to weight restrictions, company policies, manufacturers’ specifications, load distribution requirements and jurisdictional regulations
Knowledge
Reference Code Learning Outcomes and Objectives
A-3.08.01L demonstrate knowledge of procedures to transport equipment
  1. identify hazards and describe safe work practices to transport equipment
  2. interpret documentation about transportation of equipment
  3. describe procedures to transport equipment
A-3.08.02L demonstrate knowledge of training and certification requirements for transportation of equipment
  1. identify training and certification requirements for transportation of equipment
A-3.08.03L demonstrate knowledge of regulatory requirements for transportation of equipment
  1. identify codes, standards and regulations for transportation of equipment
A-3.08.04L demonstrate knowledge of sustainability and environmental stewardship practices
  1. identify practices that contribute to environmental protection
  2. identify practices that contribute to reducing carbon emissions

Task A-4 Participates in marketing and sales

Task Descriptor

Landscape horticulturists sell products and services that meet client expectations while considering environmental stewardship and sustainability.

Establishing and maintaining customer relations is a critical component of the marketing and sales strategy, as well as industry awareness and sustainability.

Landscape horticulturists need to manage and control a broad range of inventory products. They also need to know about estimating, tendering and contracting processes.

A-4.01 Controls inventory

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.01.01P identify and count inventory inventory is counted using manual or electronic systems to ensure accuracy and according to company policies
A-4.01.02P sort inventory inventory is sorted according to type and quality to ensure safety, efficiency and sustainability
A-4.01.03P maintain inventory records inventory records are maintained according to company policies
A-4.01.04P identify restock orders orders that need to be restocked are identified according to quantities, expiration dates and seasonal needs

Range of Variables (include, but not limited to)

inventory: plants, equipment, tools, landscape material, vehicles

Knowledge
Reference Code Learning Outcomes and Objectives
A-4.01.01L demonstrate knowledge of procedures to control inventory
  1. describe procedures to control inventory
  2. interpret information and documents for inventory control
A-4.01.02L demonstrate knowledge of regulatory requirements for plant inventory
  1. identify codes, standards and regulations for plant inventory
A-4.01.03L demonstrate knowledge of sustainability and environmental stewardship practices
  1. identify practices that contribute to environmental protection
  2. identify practices that contribute to reducing carbon emissions

Range of Variables (include, but not limited to)

inventory: plants, equipment, tools, landscape material, vehicles

A-4.02 Sells products and services

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.02.01P advise and educate clients on plants, products and services clients are provided advice and information on plants, products and services
A-4.02.02P upsell additional products and services to clients and advise them of special offers clients are provided information on additional products and services, and special offers
A-4.02.03P merchandise products and services products and services are merchandised in an attractive and visible way
A-4.02.04P handle payments for products and services payments are handled according to company policies
A-4.02.05P maintain professional image and appearance image and appearance are maintained to promote professionalism
A-4.02.06P prepare and administer contracts contracts are prepared and administered to identify scope of work, materials, timelines and cost
Knowledge
Reference Code Learning Outcomes and Objectives
A-4.02.01L demonstrate knowledge of products and services
  1. explain importance of advising clients about products and services
  2. interpret information related to products and services found on plans, drawings, specifications and contracts
A-4.02.02L demonstrate knowledge of sales techniques
  1. describe procedures associated with sales
  2. identify marketing principles
  3. identify components of contracts
A-4.02.03L demonstrate knowledge of training and certification requirements for sale of products and services
  1. identify training and certification requirements for sale of products and services
A-4.02.04L demonstrate knowledge of regulatory requirements for sale of products and services
  1. identify codes, standards and regulations for sale of products and services
A-4.02.05L demonstrate knowledge of sustainability and environmental stewardship practices
  1. identify practices that contribute to environmental protection
  2. identify practices that contribute to reducing carbon emissions

Range of Variables (include, but not limited to)

procedures: merchandising, invoicing, receiving payments, advertising

marketing principles: creating online presence, advertising

A-4.03 Maintains customer relations

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.03.01P follow customer service practices customers are served with integrity and respect by providing knowledge and acknowledging clients’ needs to promote positive customer relations
A-4.03.02P maintain customer record information customer record information is up-to-date and accurate, and maintained according to company policies, jurisdictional regulations and privacy legislation
A-4.03.03P address clients’ concerns clients’ concerns are addressed with respect and in timely manner
A-4.03.04P provide follow-up services follow-up services are provided to ensure customer satisfaction

Range of Variables (include, but not limited to)

practices: qualifying customers, customer education, up-selling products and services, conflict resolution, after service follow-up

customer record information: names, address, phone number, email address, other personal information, product and service preferences

Knowledge
Reference Code Learning Outcomes and Objectives
A-4.03.01L demonstrate knowledge of procedures to maintain customer relations
  1. describe practices associated with maintaining customer relations
A-4.03.02L demonstrate knowledge of regulatory and privacy legislation about customer record information
  1. identify jurisdictional regulations and privacy legislation about customer record information

Range of Variables (include, but not limited to)

practices: qualifying customers, customer education, up-selling products and services, conflict resolution, after service follow-up

customer record information: names, address, phone number, email address, other personal information, product and service preferences

A-4.04 Prepares estimates

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.04.01P interpret site information/documents to determine components for estimate site information/documents are interpreted to determine components for estimate
A-4.04.02P estimate material requirements estimates for material requirements are prepared according to measurements and calculations
A-4.04.03P estimate labour requirements estimates for labour are calculated according to job requirements, historical data and safe work procedures
A-4.04.04P estimate equipment requirements estimates for equipment are calculated according to job requirements, historical data and safe work procedures
A-4.04.05P identify and apply additional costs additional costs are applied to estimate
A-4.04.06P coordinate project logistics project logistics are coordinated with other contractors, suppliers and employees to establish direct costs by discussing logistical issues
A-4.04.07P provide estimates estimates are provided for contract preparation

Range of Variables (include, but not limited to)

site information/documents: drawings, specifications, tendering documents, client instructions, digital mapping, limitations, permits

components for estimate: labour (individual tasks, production rates, person-hours), materials (lengths, surface areas, volumes, rates of application, expansion/compaction factors, shipping quantities), vehicle and equipment (vehicle and equipment types/costing, production rates, transportation), factoring spoilage

additional costs: transportation, safety program, contingencies, change orders, surcharges, accommodations, overhead, permits, waste disposal, sub-contractors

logistical issues: skill requirements, scheduling, vehicle and equipment availability

Knowledge
Reference Code Learning Outcomes and Objectives
A-4.04.01L demonstrate knowledge of procedures to calculate and estimate operational cost requirements
  1. identify and interpret site information/documents related to components for estimate
  2. describe procedures used to calculate components for estimate
  3. identify operational cost requirements
  4. calculate and estimate operational cost requirements
A-4.04.02L demonstrate knowledge of regulatory requirements for preparing estimates
  1. identify codes, standards and regulations for preparing estimates
A-4.04.03L demonstrate knowledge of sustainability and environmental stewardship practices
  1. identify practices that contribute to environmental protection
  2. identify practices that contribute to reducing carbon emissions

Range of Variables (include, but not limited to)

operational cost requirements: overhead costs, general conditions, profit margins

site information/documents: drawings, specifications, tendering documents, client instructions, digital mapping, limitations, permits

components for estimate: labour (individual tasks, production rates, person-hours), materials (lengths, surface areas, volumes, rates of application, expansion/compaction factors, shipping quantities), vehicle and equipment (vehicle and equipment types/costing, production rates, transportation), factoring spoilage

Task A-5 Maintains continuous learning

Task Descriptor

Landscape horticulturists must stay current on landscaping and horticultural information and practices, and emerging technologies being introduced in the trade. They need to keep informed about new and changing codes and regulations, as well as types of equipment, energy sources, materials and sustainable horticulture practices.

A-5.01 Upgrades in new trade practices and procedures

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-5.01.01P apply continuous learning methods continuous learning methods are applied
A-5.01.02P develop and maintain personal and professional development plan personal and professional development plan is developed and maintained with established learning goals (short and long term) and time frames
A-5.01.03P identify available supports and resources for learning available supports and resources for learning are identified
A-5.01.04P identify supports and resources required for tasks outside of trade scope required supports and resources are identified for tasks outside of trade scope

Range of Variables (include, but not limited to)

continuous learning methods: actively engaging in performance review processes and taking action to address feedback, seeking out and actively participating in and embracing learning opportunities (seminars, webinars, training courses, podcasts, independent research), maintaining all required certifications and training, upgrading and maintaining computer and technology skills, sharing learning outcomes and concepts with others, transferring knowledge into practice

supports and resources: professional networks and associations, manufacturers’ specific training, collaboration with colleagues and community members, counselling, mentoring, peer support groups, online resources, trade shows, language supports, accommodations, licensed trades, seminars, webinars, training

Knowledge
Reference Code Learning Outcomes and Objectives
A-5.01.01L demonstrate knowledge of upgrading in new trade practices and procedures
  1. identify continuous learning methods
  2. explain importance of staying current on new trade practices and procedures
  3. identify supports and resources for learning
A-5.01.02L demonstrate knowledge of personal and professional development plan
  1. identify elements of professional portfolio
  2. identify link between professionalism and continuous learning methods
  3. describe how to assess personal learning needs
  4. identify factors that may impact learning needs and goals

Range of Variables (include, but not limited to)

continuous learning methods: actively engaging in performance review processes and taking action to address feedback, seeking out and actively participating in and embracing learning opportunities (seminars, webinars, trainings, podcasts, independent research), maintaining all required certifications and training, upgrading and maintaining computer and technology skills, sharing learning outcomes and concepts with others, transferring knowledge into practice

supports and resources: professional networks and associations, manufacturers’ specific training, collaboration with colleagues and community members, counselling, mentoring, peer support groups, online resources, trade shows, language supports, accommodations, licensed trades, seminars, webinars, training

elements of professional portfolio: resume, certificates, licenses, diplomas, degrees, transcripts, marketable skills, professional accomplishments, work samples, awards, references

factors: new technology, sector trends and practices, legislative and regulatory changes, barriers to learning

A-5.02 Upgrades in emerging technologies

NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV yes yes yes yes yes yes yes ND ND ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-5.02.01P interpret information about latest advancements and emerging technologies information about latest advancements and emerging technologies is interpreted to stay informed
A-5.02.02P participate in seminars, webinars and information sessions seminars, webinars and information sessions organized by manufacturers, suppliers, unions and employers are attended
A-5.02.03P share information on emerging technologies with colleagues and management information on emerging technologies is shared with colleagues and management, and advantages and disadvantages are explained

Range of Variables (include, but not limited to)

information: manufacturers’ literature, online resources, trade journals and magazines, trade shows, conferences

emerging technologies: battery technologies, software, drones, robotic equipment

Knowledge
Reference Code Learning Outcomes and objectives
A-5.02.01L demonstrate knowledge of upgrading in emerging technologies
  1. identify types of information on emerging technologies
  2. identify types of emerging technologies
  3. describe potential applications of emerging technologies

Range of Variables (include, but not limited to)

emerging technologies: battery technologies, software, drones, robotic equipment

information: manufacturers’ literature, online resources, trade journals and magazines, trade shows, conferences

Task A-6 Uses communication and mentoring techniques

Task Descriptor

Learning in the trades is done primarily in the workplace with tradespeople passing on their skills and knowledge to apprentices, as well as sharing knowledge among themselves. Apprenticeship is, and always has been about mentoring, which is learning workplace skills and passing them onto others. Because of the importance of this to the trade, this task covers the activities related to communication in the workplace and mentoring skills.

A-6.01 Uses communication techniques

Skills
Reference Code Performance Criteria Evidence of Attainment
A-6.01.01P demonstrate communication techniques with individuals or in a group instructions and messages are interpreted by all parties involved in communication
A-6.01.02P listen using active listening techniques active listening techniques are used
A-6.01.03P speak clearly using industry terminology to confirm understanding use strategies to confirm message is understood
A-6.01.04P receive and respond to instructions response to instructions indicates understanding
A-6.01.05P receive and respond to feedback on work completed or performed response to feedback indicates understanding and any corrective measures required
A-6.01.06P explain and provide feedback explanation and feedback is provided, and task is carried out as directed
A-6.01.07P communicate understanding and comfort level in performing trade tasks opportunities for practice and gradual exposure to new tasks is offered and understanding is confirmed
A-6.01.08P use questions to improve communication questions are used to enhance understanding, on‑the‑job training and goal setting
A-6.01.09P participate in safety and information meetings meetings are attended, information is relayed to employees, and is applied
A-6.01.10P send and receive electronic messages electronic messages are sent and received using plain language, clear statements and demonstrating professionalism, according to company policies and procedures
A-6.01.11P use online tools online tools are used to communicate, using plain language, clear statements and demonstrating professionalism, according to company policies and procedures

Range of Variables (include, but not limited to)

active listening: hearing, interpreting, reflecting, responding, paraphrasing

strategies: body language, eye contact, visual cues, actively showing interest, verbal confirmation from others

electronic messages: email, text messages

online tools: video conferencing, teleconferencing, apps

Knowledge
Reference Code Learning Outcomes and Objectives
A-6.01.01L demonstrate knowledge of trade terminology
  1. define terminology used in trade
A-6.01.02L demonstrate knowledge of effective communication practices
  1. describe importance of using effective verbal and non-verbal communication with people in workplace
  2. describe importance of teamwork
  3. identify sources of information used to effectively communicate
  4. identify communication and learning styles
  5. describe effective listening and speaking skills
  6. describe how to receive and give instructions effectively
  7. identify personal responsibilities and attitudes that contribute to on-the-job success
  8. identify value of equity, diversity and inclusion in workplace
  9. identify verbal and non-verbal communication that constitutes bullying, harassment and discrimination
  10. identify communication styles for different applications of electronic messages and online tools

Range of Variables (include, but not limited to)

people in workplace: other tradespeople, colleagues, apprentices, supervisors, clients, jurisdictional representatives, manufacturers, office administrators

sources of information: regulations, codes, occupational health and safety requirements, jurisdictional requirements, prints, drawings, specifications, company and client documentation, manuals

learning styles: visual, auditory, kinesthetic

personal responsibilities and attitudes: asking questions; working safely; giving/accepting constructive feedback; time management and punctuality; respect for authority; good stewardship of materials, tools and property; efficient work practice

harassment: as defined by the Canadian and jurisdictional Human Rights Commissions

discrimination: as defined by the Canadian Human Rights Act and jurisdictional human rights laws

electronic messages: email, text messages

online tools: video conferencing, teleconferencing, apps

A-6.02 Uses mentoring techniques

Skills
Reference Code Performance Criteria Evidence of Attainment
A-6.02.01P identify and communicate learning objectives and purpose apprentice or learner can explain objectives and purpose
A-6.02.02P link lesson to other lessons and practical application lessons and practical applications are defined and unplanned learning opportunities are identified
A-6.02.03P demonstrate performance of skill to apprentice or learner steps required to demonstrate skill are performed
A-6.02.04P set up conditions required for apprentice or learner to practice skill practice conditions are set up so that skill can be practiced safely by apprentice or learner
A-6.02.05P set up conditions where apprentice or learner feels comfortable communicating and asking questions conditions are such that apprentice or learner feels comfortable communicating and asking questions
A-6.02.06P recognize and discuss multiple techniques for performing trade tasks and options that may be best for apprentice or learner multiple techniques for performing trade tasks and options that may be best for apprentice or learner are recognized and discussed
A-6.02.07P assess apprentice or learner’s ability to perform tasks with increasing independence performance of apprentice or learner improves with practice to point where task can be done with little supervision
A-6.02.08P give supportive or constructive feedback apprentice or learner adopts best practice after receiving supportive or constructive feedback
A-6.02.09P support apprentices or learners in pursuing technical training opportunities technical training is completed within timeframe prescribed by apprenticeship authority
A-6.02.10P support accommodations and alternate work practices that are appropriate for apprentice or learner accommodations and alternate work practices that are appropriate for apprentice or learner are supported
A-6.02.11P assess apprentice or learner suitability to trade during probationary period apprentice or learner is given constructive feedback that helps them identify their own strengths and weaknesses and suitability for trade

Range of Variables (include, but not limited to)

steps required to demonstrate skill: understanding who, what, where, when, why, and how; explaining, showing and giving encouragement; following up to ensure skill is performed correctly

practice conditions: guided, limited independence, full independence

Knowledge
Reference Code Learning Outcomes and Objectives
A-6.02.01L demonstrate knowledge of strategies for learning skills in workplace
  1. describe importance of individual experience
  2. describe shared responsibilities for workplace learning
  3. determine one’s own learning preferences and explain how these relate to learning new skills
  4. describe importance of different types of skills in workplace
  5. describe importance of skills for success (essential skills) in workplace
  6. identify different learning styles
  7. identify different learning needs and strategies to meet them
  8. identify strategies to assist in learning skills
A-6.02.02L demonstrate knowledge of strategies for teaching workplace skills
  1. identify different roles played by workplace mentor
  2. describe teaching skills
  3. identify context for learning skills
  4. describe considerations in setting up opportunities for skill practice
  5. explain importance of providing feedback
  6. identify techniques for giving appropriate feedback
  7. describe a skills assessment
  8. identify methods of assessing progress
  9. explain how to adjust lesson to different situations

Range of Variables (include, but not limited to)

skills for success (essential skills): adaptability, collaboration, communication, creativity and innovation, digital, numeracy, problem solving, reading, writing

learning styles: visual, auditory, kinesthetic

learning needs: learning disabilities, learning preferences, language proficiency

strategies to assist in learning skills: understanding basic principles of instruction, developing coaching skills, being mature and patient, providing appropriate feedback, practicing through repetition

teaching skills: identifying lesson objective, linking lesson, demonstrating skill, providing practice, giving feedback, assessing skills and progress